Digital Forensic Quality & Development Co-ordinator

POST TITLE: Digital Forensic Quality & Development Co-ordinator
DEPARTMENT/DIVISION/BRANCH: Serious Crime Division, Forensic Services
SECTION/UNIT: Digital Forensic Investigation Unit (DFIU)
GRADE: J
RESPONSIBLE TO: Digital Forensic Investigation Unit Manager
RESPONSIBLE FOR: Quality, Research and development within the Digital Forensic Investigation Unit.
AIM OF JOB: Implementation and management of quality procedures in accordance with the Forensic Science Regulators Codes of Practice including ISO17025 within the Digital Forensic Investigation Unit.

Coordination of research and, development in response to changing technology and other factors impacting on the Digital forensic Investigation service along with implementation of new techniques and methods, developing the capability of the DFIU.

To support the development and promotion of GMP as a Centre for Excellence for digital forensics and investigation.

MAIN DUTIES AND RESPONSIBILITIES

  • To attend relevant unit governance meetings as required.
  • Reporting to the Procedural Standards Manager in relation to quality, responsible for digital forensic quality in accordance with the requirements of the Forensic Science Regulators Codes of Practice and ISO 17025, to include, staff competency, proficiency testing, use of digital forensic tools/techniques and development of units policies and procedures.
  • Working to the Forensic Services Procedural Standards Manager, deliver a programme of regular auditing to check compliance, competence and drive on-going standards improvement.  
  • Supporting the Forensic Services Procedural Standards Manager and Digital Forensic Investigation Unit Manager to ensure the collation of validation data and production of validation reports that will determine intended accredited processes and competencies.
  • Co-ordinate dip-sampling and peer reviews of a range of technical work undertaken by the DFIU and where applicable, any outsource providers.
  • Coordinate projects, tasking and allocating activities and resources to ensure an effective response to technological developments.
  • Be responsible for the maintenance of the case/asset/document management systems, including co-ordinating and allocating appropriate resources to support improvements or to resolve technical matters.
  • Review, assess and participate in Proficiency test/interlab testing for the unit.
  • Review and assess the suitability of sub-contractors including, but not limited, to outsource providers.
  • Working with the Procedural Standards Unit, identify relevant quality-related training needs and ensure delivery of training. 
  • Represent the Force at local, regional and national meetings in order to develop useful networks, understand best-practice, and support accreditation and quality requirements.
  • Liaise with GMP staff/officers, other agencies & senior management to advise them in relation to best practice and procedures for investigating digital and electronic devices in accordance with nationally agreed protocols, law, legislations and the NPCC (National Police Chiefs Council) Good Practice Guide for Digital Evidence.
  • Developing operational working relationships with other Investigative Units within GMP in order to improve the Forces digital Investigation capability, particularly around using Research & Development to put the DFIU at the forefront of forensic technical capability and ensuring that processes are validated and procedurally sound.
  • Co-ordinate the development of tools and techniques to assist and support digital forensic investigations. 
  • Provide training, expertise and advice to GMP staff by assisting with CPD days, briefings, presentations and providing guidance on digital investigations.
  • By way of dip sampling to monitor and assess (peer-review) detailed reports and statements produced by staff at the completion of cases to ensure that they meet with the Units investigative quality standards and any accreditation that is in place. Ensure that issues of quality are escalated and dealt with if/where necessary.
  • Coordinate, support and contribute towards research and development of new techniques and methods in response to changing technologies and the requirement for continuous improvement, ensuring the forces digital forensic capability becomes and remains a Centre of Excellence for digital forensic investigation.
  • To commit to and take responsibility for participating in continuous professional development and proficiency / competency testing.
  • Compile, assess and report information in relation to the quality and accreditation for use by management.  Monitor trends in crime type, device type and advise on new trends/opportunities for conducting digital investigations and Research & Development. 
  • Co-ordinate the DFIUs Research & Development functions including (but not restricted to) tackling encryption, password cracking and data recovery functions such as Chip-Off/JTAG etc. in order to keep up with developments and changes in technology in an efficient and effective manner.  
  • Prepare statements, evidential reports and attend court when required. 
  • When required to, using forensic software (i.e. EnCase, XWAYS), hardware and validated processes whilst keeping a full log of steps and processes undertaken conduct thorough yet focused digital forensic investigative reviews on computers, and other digital devices including smart phones that require in-depth investigation.
  • To help develop the training provision of the Digital forensic Investigation Unit.  Ensuring that staff has adequate career development and that the Forces forensic capability becomes and remains a Centre of Excellence for digital investigation.
  • Promote and deliver change in a positive manner ensuring appropriate communication and support is provided to individuals throughout.
  • Undertake environmental scanning and research for new investigation techniques, tools software and technologies that will improve the quality quantity of evidence and lead to improvements in procedures.
  • Supervise and support the development and continuous improvement of service and evidential products provided to investigating officers and disseminating and communicating these changes to all relevant staff and officers.
  • Supporting the Digital Forensic Investigation Manager and working with the Forensic Services Procedural Standards Manager and individual supervisors within the Digital forensic Investigation Unit to develop strategic plans and manage the technical requirements of accreditation in accordance with the Forensic Science Regulators Codes of Practice and ISO 17025, providing expertise and senior decision making.
  • Comply with and promote ISO 17025 accreditation standards, compliance with the Forensic Science Regulator Codes of Practice and internal procedures to ensure that established procedures are embedded throughout the section. 
  • Provide a proactive approach to the development of current and potential technical systems/techniques by attending conferences and workshops, seminars, exhibitions etc, and assisting the Unit manager in preparing business cases and budget bids to enhance the digital forensic capabilities of the DFIU.
  • To deal with serious or disturbing material.
  • To maintain awareness of Force and Departmental policies and procedures.
  • To enforce, promote and comply with GMP’s policies on health and safety both in the delivery of services and the treatment of others.
  • Comply with and promote equality legislation and GMP’s policies on diversity and equality. Take steps to eliminate unlawful discrimination, advance equality of opportunity and foster good relations.
  • To comply with the requirements of GMP’s policies on Drug and Alcohol testing – requirements in respect of specific posts/ roles are described in the policies which are available on the Intranet/SharePoint.
  • To fully participate in GMP’s development review process.
  • If you have responsibility for staff; to manage staff development, performance and attendance using appropriate GMP policy and procedure.
  • To carry out such other duties which are consistent with the nature, responsibilities and grading of the post.
  • All staff and officers must adhere to and comply with Data Protection, Freedom of Information and Human Rights legislation and the Authorised Professional Practice (Information Management).  It is the responsibility of all staff and officers to maintain data quality and security. Therefore when inputting, updating and using GMP information, you are to ensure that it is Accurate, Adequate, Relevant and Timely (AART), and that it is used / disclosed for business purposes only and kept secure. The most current guidance and advice in respect of compliance with the legislation and information / records management standards can be found on the Information Management Intranet site/Information Services SharePoint site. 
  • Supervisors and managers have the additional responsibility of ensuring that staff undertake the appropriate training and fully understand and apply the required Force policy, procedures and information / records management standards in the course of their duties. Supervisors and managers should ensure that staff / officers understand their responsibilities in maintaining data quality and security and have appropriate processes in place to monitor compliance.

Forensic Specific

  • Enforce compliance with ISO accreditation standards and internal procedures to ensure that established ISO quality and process procedures are being followed by the appropriate personnel at all times. 
  • Ensure quality standards within Forensic Services are maintained, including staff competence, and that any identified corrective or preventive actions are investigated and resolved.
  • Monitor and evaluate the effectiveness of the Quality Management System and improvement programmes.

Digital Forensic Investigation Unit Specific

  • Support the development and promotion of GMP as a Centre of Excellence for digital forensic investigation.
  • Support and contribute towards research and development of new techniques and methods in response to changing technologies and the requirement for continuous improvement, ensuring the forces digital forensic capability becomes and remains a Centre of Excellence for digital forensic investigation.

NOTES

This job description records the principal responsibilities of the job at the date shown. The job description will be updated from time to time in conjunction with the post holders to reflect changes.

Please note that we will consider making reasonable adjustments to the above, in line with the Equality Act.

The most up to date version of various GMP policies and pieces of legislation can be found on the Intranet/ SharePoint.  Further support and guidance can be sought from the HR Advisory Service or the Information Compliance and Records Management Unit.  The most up to date telephone numbers are available on the GMP Intranet. 

LEADERSHIP EXPECTATIONS

The Leadership Expectations is a framework, which describes the attributes, behaviours, and outcomes that are demonstrated by successful leaders across GMP. They also describe what all our staff and officers need to deliver in order to achieve the Force’s vision “Protecting society and keeping people safe”.  

The Leadership Expectations will be embedded in leadership training, recruitment and selection, police officer promotion, development programmes and performance reviews.

Our Leadership Expectations are:

Inspiring Others  

Listening to, involving and motivating others to take action and behave with courage and integrity

Enabling Change and Improvement
Taking responsibility to solve problems, implement change and make improvements to our services

Developing Yourself and Others
Developing yourself and others to succeed and increase their contribution to GMP

Responsibility for/to the Team 

Setting a clear direction and promoting teamwork to achieve high standards of professionalism and performance in all situations however challenging

Working in Partnership
Working as one GMP team and with external partners to achieve results that benefit GMP and our communities

Demonstrating Respect and Compassion
Treating all our people, partners and communities with respect and compassion

Service Delivery
Delivering excellent policing services to the people of Greater Manchester

Leaders have been identified at four levels:

  • Peer
  • First
  • Middle
  • Senior

The Digital Forensic Quality & Development Co-ordinator has been identified as:  A Middle Leader  

Please Note:  As well as assessing candidates against criteria outlined in the Person Specification, the selection process will also include candidate assessment of the leadership expectations.

For more information on our leadership expectations please visit our website 

www.gmp-recruitment.co.uk

PERSON SPECIFICATION

Digital Forensic Quality & Development Co-ordinator

SERIOUS CRIME DIVISION, FORENSIC SERVICES

Short-Listing Criteria Essential/

Desirable

(E/D)

Assessment of Criteria (how the shortlisting criteria will be assessed)
Qualifications/Education

Bachelor’s Degree in a digital forensic/computer science based subject.

Or 

Worked as a Senior practitioner within a Digital Forensic subject/discipline.

Post Graduate Cert/Dip/MSc in Forensic Computing. 

Completed and achieved training in main forensic tools including X-Ways, EnCase, UFED and/or XRY.

Successfully completed an ISO/IEC 17025 awareness and internal auditor’s course. *

E

D

D

D*

AF/C

AF/C

AF/C

AF/C

Experience

Experience in creating, implementing and maintaining policies/procedures relating to digital forensics including:  digital forensic methods, general policy, staff competency and validation of methods.

Experience as a practitioner in a digital forensic/investigation subject (computers or/and mobile phones).

Experience of creating, developing and/or co-ordinating policy relating to an investigative environment.

Experience in co-ordinating and/or managing change processes in a rapidly changing digital environment.

Experience of researching, developing and documenting new techniques in a digital environment.

Experience of training/mentoring staff.

Experience of dealing with the UK Legal System including Courts & CPS.

Experience in the recruitment and selection of staff.

Supervised staff in a digital forensic/investigation environment.

E

E

E

E

E

E

D

D

D

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

Knowledge

Detailed working knowledge of the provision of forensic services to the investigation of digital and electronic crime.

Practical knowledge of the main functions and types of devices subject to investigation and the methods used to extract evidence from devices.

Practical knowledge of the techniques and methodology used during the course of a digital forensic investigation, including testing and conducting research/development.

Thorough knowledge and understanding of the ACPO Good Practice Guide for Digital Evidence and associated best practice and principle.

Knowledge of Cloud services and evidential opportunities which exist therein.

Understanding of the principles of method validation within a rapidly changing digital forensic environment.

Knowledge of the Forensic Science Regulators Code of Conduct and guidance relating to the implementation of accreditation in a digital environment.

Knowledge and experience of quality management systems and the processes of external accreditation.

A good understanding of legislation including. Computer Misuse Act, RIPA, Investigatory Powers Act, PACE, legislation applicable to CSE, online sexual offences  & Online CSE, in relation to digital investigation.

E

E

E

E

E

E

E

E

D

I

I

I

I

I

I

I

I

I

Skills/Abilities

Ability to communicate with senior leaders to provide advice and inform strategic direction relating to digital investigations.

Use a value based approach to ensure that processes are as efficient and effective as possible, removing waste.

Excellent interpersonal skills with the ability to work effectively with people at all levels and with different levels of technical understanding.

Ability to secure the confidence of a team through an ongoing change process by securing buy in and consensus.

Ability to work well under pressure, maintaining awareness of a high number of technical processes and workstreams which are conducted by the Unit.

Capable of maintaining confidentiality.

Ability to assess, decide/resolve issues logically and objectively.  

Have the ability to manage a variety of different projects/issues at any given time and possess the resilience/aptitude to modify plans/ assess priorities at short notice according to the requirements of the service. 

E

E

E

E

E

E

E

E

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

AF/I

Other

Has achieved a good attendance record.

Full UK driving licence.

As a condition of being appointed to this post an individual will be required to provide a DNA sample and fingerprints. This is to assist in the elimination of identified samples from crime scenes they may attend or from exhibit handling within the DFIU.

Willing to have appropriate vaccinations and keep them up to date.  

This is a designated post under the Force Vetting Strategy and the post will therefore attract an enhanced level of vetting.

E

E

E

E

E

AF(E)

AF(E)

Key

AF(E) Eligibility (this will be checked by the recruitment team)
AF Application Form
C Certificate
T Test
I Interview
  • Candidates who do not demonstrate on the application form, criteria assessed at eligibility stage (E), may not be considered for short-listing.
  • Candidates who do not demonstrate on the application form, criteria identified as essential and being assessed at application form (AF), may not be shortlisted.
  • All essential criteria above will also be discussed in GMP’s – development review process.  
  • The desirable criteria marked with an asterisk will be desirable at selection stage but will become essential once in post and will be discussed in the development review process.
  • A good attendance record will be assessed in accordance with current guidelines. For recruitment purposes this can only legally occur following a provisional offer, at which stage the offer can be rescinded. Consideration will be given to Disability related absence/maternity related absence in line with current guidelines.

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